Friday, December 4, 2009

Let there be light.

A short update: in September my shop, Yellow Brick Road, had two fires in quick succession. Anyone can have one. We've been operating out of next door's basement in the meanwhile. Three weeks ago our electrician rang ESB Networks who own the cables and applied for a re-connection. So far, so standard. The person (spelled b***h, or worse) in charge of the north of Dublin city - possibly she was having a bad day or a bad week - decided that instead of being re-connected she would require us to institute a new connection. The various builders, electricians and insurance people involved in the process, with decades of experience, had never heard of such a thing. Instead of being connected on the day of application or the next day, at the latest, a new connection would take TWELVE weeks. Which would include, of course, the entire Christmas period. It would also mean our temporary arrangement next door would time out and we would have nowhere to trade. Which means no cash coming in. Which means six jobs down the toilet. But the person (spelled b***h) in ESB Networks was fully prepared to let this happen.
So we started saying, half joking, to everyone we met, 'You got a contact in the ESB?' And visiting a sick friend Stacey asked another visitor - (Saint) Michael - that question and he said, 'Yes.' and he contacted the guy on the spot. I emailed details of what was going on to Michael and he sent them to his friend.
Tuesday morning, eight-thirty I got a call from an ESB Engineer. He wanted to meet our electrician. They met at lunctime. He asked for some changes to be made and made an appointment to re-connect us on Friday. All we had to do was apply (again) to be re-connected. I did that Tuesday at five forty-five.
Wednesday morning at eight thirty I get a call from another, different ESB engineer. 'Is you electrician on the premises? I was hoping to do this call first thing.'
Wednesday the person/b***h rings our insurance loss adjustor all sweetness and light to ask if everything is going okay.
This afternoon (Friday) the lights in Yellow Brick Road were turned on for the first time since September 11th (no, not THE September 11th).
In Ireland there is an old cliche that says, 'It's not what you know but who you know.' In this, as in all things, the cliche proves true. So thanks to all those who wished us well during our 'interesting' times. We will be open for business in our usual premises in about a week. Watch the Yellow Brick Road fanpage or website www.yellowbrickroad.ie for details.
Wednesday

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